Delivery

Last updated: 8 November 2026

We deliver orders to addresses in Bulgaria and the rest of the European Union. You can also collect your order from the studio free of charge.

Delivery to an address in Bulgaria

  • Courier: Econt or Speedy.
  • Dispatch: orders placed by 16:00 on a working day are sent the same day, and later orders on the next working day. With a bank transfer we send the order once we receive the payment. In any case we deliver within 30 days of the order.
  • Cost: you pay for delivery to the courier on receipt, at the rates of Econt or Speedy. It is not included in the order total.
  • Payment: in cash to the courier on delivery, or by bank transfer before dispatch.

Delivery to other EU countries

The delivery cost depends on the country and is agreed with you by phone before we send the order. If the cost does not suit you, you can cancel the order at no charge. You pay by bank transfer once we have agreed the cost.

Collecting from the studio

We will call you when the order is ready. You pay in cash when you collect it.

Company
“Finecraft” Ltd.
Company ID (EIK)
207226210
Registered address
77 Sv. Sv. Kiril i Metodiy St, Ivanyane, 1393
Studio address
Sofia, Ivanyane, 77 Sv. Sv. Kiril i Metodiy St.
E-mail
contact@finecraftdetailing.com
Phone
088 404 7088

Delivery details and delays

Check your address and phone number carefully before you send the order. We are not liable for a lost or undelivered parcel when the cause is incorrect details.

We are not liable for delays caused by public holidays, natural disasters or problems at the courier. We will let you know if we learn of a delay.

Checking the parcel on delivery

Check the parcel in front of the courier. What to do if it is damaged is described on the Returns page.